All orders take 1–3 business days to process.
Shipping typically takes 3-7 business days depending on your location and proximity to Baltimore, Maryland.
PLEASE NOTE: Processing and shipping times exclude weekends and holidays. Orders placed on Friday will begin processing the following Monday.
Deiorcollection is not responsible for lost, stolen, delayed, or incorrectly delivered packages after they have been transferred to the shipping carrier. If your tracking information shows that your package was delivered but you have not received it, please contact USPS to file a claim.
Orders considered high-risk, including orders where the shipping and billing addresses do not match, may require identity and purchase verification before fulfillment.
DEIORCOLLECTION REFUND POLICY
All sales are final.
Deiorcollection does not offer refunds, returns, or exchanges. Please carefully review all product descriptions, sizing information, colors, and other details before placing your order. If you have questions about an item, please contact us before purchasing.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please email Deiorcollection@gmail.com within 48 hours of delivery. Include your order number and clear photographs of the item. If eligible, we will assist you with a replacement.
By completing your purchase, you acknowledge and agree to these policies.